Privacy policy

This privacy policy sets out exactly how TRIBAL Windsurfing makes use of and protects any information that you provide TRIBAL Windsurfing with when using our website. TRIBAL Windsurfing is committed to ensuring that your privacy is properly protected. Should we ask you to provide certain information by which you can be identified when using this website, then please be assured that it will only be used in accordance with this privacy statement.

WHAT KIND OF INFORMATION DO WE GATHER?

  • Name and job title;
  • Contact information including email addresses;
  • Demographic information such as postal code, preferences and personal interests;
  • Other relevant information relating to customer surveys and/or offers.

WHAT HAPPENS WITH THE INFORMATION WE GATHER?

We require this information to better understand your needs and provide you with the best service, and in particular, we use the information for the following purposes:

  • Internal record keeping;
  • We may use the information to improve our products and services;
  • We may periodically send you promotional emails about new products, special offers or other information which we think you may find interesting, by using the email address provided by you for this purpose;
  • From time to time, we may also use your information to contact you for market research purposes. This may be done by email, phone, fax or mail;
  • We may use the information you have provided to customize our website according to your interests.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should note that we do not have any control over that other website. Therefore, we cannot be held responsible for the protection and privacy of any information you provide while visiting such other sites and such other sites are not governed by this privacy statement. You should exercise caution and look up the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

We will not sell, distribute or lease out your personal information to third parties, unless we have your explicit permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting only if you give us permission to do so. If you believe that any information we have on you is incorrect or incomplete, please write or email us as soon as possible, at the above contact address. We will promptly correct any information found to be incorrect.

DATA RETENTION

We will not retain your information for longer than is necessary for our business purposes or for legal requirements. However, please be advised that we may retain some information after you have closed your (B2B) Account with us, for instance if doing so is necessary to meet our legal obligations, such as retaining the information for tax and accounting purposes.

YOUR RIGHTS

If you wish to obtain a copy of personal information that we hold about you, please contact us at the address below. We may ask you to verify your identity and to provide further details about your request, and will respond within an appropriate timeframe and, in any event, within any timescales required by law.

If you have chosen to make an account, then you can access the personal information we hold about you via your account to obtain a copy of it and to correct, amend, or delete information that is inaccurate. You can also close your account at any time by contacting us. It is your responsibility to ensure that you submit true, accurate and complete information to your account and keep it up to date.

USE OF THIS WEBSITE BY MINORS

If you are aged 18 or under, please get parent or guardian permission before you provide any information to us. Without this consent, we are not allowed to provide you with any services or process your information.

CHANGES TO THE POLICY

This Policy was last updated on 18-02-2024. By continuing to use our website you confirm your acceptance of the relevant changes and policies.

QUESTIONS ABOUT THIS POLICY

This Website / B2B platform is maintained by PWsurfsport VOF. If you have a question, concern or complaint about this policy or our handling of your information, you can contact us by email on info@tribalwindsurfing.com.

FINALLY

Dutch law applies to this privacy statement.